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Audio

FAQ

How do I send Sterling Transcription my audio recordings?

Every Sterling Transcription client is set up with an account on our secure website. You simply login using your unique username and password, and upload the file. You can also add any instructions or templates for the file at the same time.

Can Sterling Transcription transcribe tapes, CDs, videos and DVDs?

Yes, we can transcribe any tapes, CDs, videos or DVDs you may have. Please email us for more details.

I'm ready to upload my audio, is there anything else I need to do?

  • Ensure that you have uploaded any templates that you would like us to use. If you have uploaded more than one template, please specify the template that you would like your interview/focus group transcribed into. There is a Sterling Transcription standard template available, but we are happy to comply with your specific formatting requirements, saving you time at the other end.
  • We can also provide documents compatible with qualitative analysis software, including NVivo, ATLAS.ti and Leximancer - please let us know if you would like to take advantage of one of the compatibility options we offer.
  • Where possible send us a vocabulary list of frequently used, uncommon words or place names - this helps to ensure you will receive the most accurate transcript possible, particularly if specific jargon or acronyms are used.
  • Specify your transcription style.  Our standard transcription style is intelligent verbatim, as requested by 95% of our clients for ease of readability and analysis. Strict verbatim and conversational analysis transcription styles are available upon request (surcharges apply).
  • Let Sterling Transcription know your desired turnaround time or the specific deadline for the return of your transcripts - we offer a range of turnaround options from same day to two weeks.
  • If you have any specific requirements regarding speaker naming, please let us know to begin with, to avoid additional editing time.