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Invoicing, Archiving and Confidentiality

FAQ

How will Sterling Transcription invoice me?

We will email you an invoice which is itemised by file. Sterling Transcription kindly requests final payment within 14 working days of receipt of invoice. Clients have the option to pay by either online banking transfer (BACS) or cheque.

What are Sterling Transcription's standards regarding confidentiality?

Sterling Transcription is committed to maintaining industry leading confidentiality and security. All our staff and typists sign strict confidentiality undertakings, and client-specific confidentiality agreements can be provided upon request. Please click here to view Sterling's Privacy Policy, which can also be sent to you in hard copy if required. 

Our secure website is hosted in a Global Switch data centre, with SSL 128 bit encryption being used throughout. All client accounts are password-protected. Sterling Transcription adheres to the privacy and Electronic Communications (EC Directive) Regulations 2003, the Data Protection Act 1998 and the Telecommunications (Data Protection and Privacy) Regulations 1999.