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Turnaround

FAQ

 How long will it take to return my completed transcripts?

For interviews and focus groups, our standard turnaround is between two to five working days, however same-day and flexible turnaround and pricing options are also available. Medical and legal files are returned based on 48 hour turnaround, or sooner if requested. Sterling Transcription specialises in urgent turnaround such as weekend, overnight and bank holiday service.

I have an urgent dictation, can it be transcribed today?

Sterling Transcription does provide fast turnaround options, including same day and out of hours services. If you have an urgent transcription enquiry please contact us within business hours for more information. 

How do you return my transcripts to me?

Most clients prefer transcripts to be uploaded to their secure password-protected account. Once the document is uploaded, a notification email is sent alerting the client that the completed file is ready for them to retrieve at their convenience. By request, transcripts can also be sent as an email attachment to your specified address.