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Self Registration

Welcome to Sterling Transcription’s self registration page

By self registering with Sterling Transcription you are ensured 24 hour access to a secure, password protected, bank grade RSA 2048 bit encrypted online website, for uploading your audio files and other information.

How to get your audio files transcribed by Sterling Transcription

There are three simple steps in securing transcription services from Sterling Transcription.

Step 1: Create an account

To create your secure account, please complete the self-registration form below, or phone us on FREEPHONE 0800 910 1410 to speak with one of our friendly team members, so we can set up an account for you.

Step 2: Confirm your transcription requirements

Once your account has been created, you will receive two emails: the first is an automated email requesting you to confirm your registration via the confirmation link, and the second is an email from us which explains the following:

  • how we work,
  • our rates brochure detailing our pricing structure – NO hidden charges. (Please note, as part of Pacific Solutions Pty Ltd* we are not required to charge VAT.), and
  • information about other transcription options, i.e. surcharges for optional extras such as strict verbatim, time stamping and qualitative analysis formatted transcripts. This information can also be found in our rates brochure.

Please read this email carefully and let us know your specific requirements, via email or phone. If you require a service that is not highlighted in our brochure, please contact our team to discuss your individual needs. Sterling Transcription offers very flexible solutions to a wide range of clients, and we can meet most client needs.

Step 3: Upload your digital audio files

Once you have confirmed your registration via the confirmation link in the email, and have confirmed your transcription requirements, please log into our secure client area using your unique username and password, and upload your digital audio files. We will commence transcribing your files, according to the instructions you have given us.

About Sterling Transcription
*Sterling Transcription is part of the Pacific Solutions Pty Ltd worldwide network. Pacific Solutions Pty Ltd is incorporated in Australia (Australian Business Number: 67 100 292 171) and trades in Australasia, the United States of America and East Asia as Pacific Transcription, and in the United Kingdom as Sterling Transcription.

Need a Quote First?

If you need a quote first, simply let us know by email, phone, or by adding a note next to your audio files, once uploaded. We will listen to a portion of your files first so we can provide a more accurate quote to you quickly.

How do I start?

Please complete the self-registration form below. Should you require further assistance our team will be happy to assist via either our Freephone number – 0800 910 1410 or email – enquiries@sterlingtranscription.co.uk.

Instructions for Email
If you provide a private email address (i.e. Gmail/Hotmail/Yahoo/Outlook) rather than a company or university email address, we require your credit card details before commencing work. A Credit Authorisation Form will be supplied for you to fill out and return to us.
Instructions for Username
If you’re creating a username on behalf of your organisation, please consider including the company name, company acronym, or company initials in the username.
Do not use email addresses.
Do not use spaces or other special characters (underscores excepted).
Use between eight and fifteen alpha-numeric characters.
Instructions for Password
 Password must contain a minimum of 8 characters and may be up to 72 characters (as a general rule, longer is more secure).
 Password must contain at least one number.
 Password must contain at least one lowercase letter.
 Password must contain at least one uppercase letter.
 Password may also contain any combinations of full stops, spaces, underscores, special characters.
 Password must not be your username or contain your username.
 

    • ISO9001 Certified

    As a proud recipient of ISO 9001 certification, an internationally recognised quality management standard, we demonstrate our commitment to continually improving the delivery of quality services and products to our clients.

    ADDRESS

    Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia

    POSTAL ADDRESS

    PO Box 745, Indooroopilly QLD 4068 Australia
    DX 1376 (Sydney)

    PHONE

    1300 662 173 or +61 7 3378 2668

    FAX

    +61 7 3378 4514

    EMAIL

    enquiries@pacifictranscription.com.au

    BUSINESS REGISTRATION

    ACN 100 292 171
    ABN 67 100 292 171

    PURCHASE