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Welcome to the Sterling Transcription client area!

Sterling Transcription

From here, you can log in to your account, upload audio, or download completed documents. 

To self-register for a new account please click on the New Client Registration tab, to the right.

If you are interested in setting up an account with Sterling Transcription but want to discuss your specific requirements first, please call us on 0800 910 1410, visit our contact page to submit an enquiry form or send us an email.

Sterling and GDPR

The introduction of GDPR has given us an opportunity to fine tune and improve even further our controls on client information and security.

Sterling Transcription continues to provide professional and high quality transcription services to our clients, and right now, as our clients, you can be assured that we are GDPR ready and we are GDPR compliant.

Your privacy is our top priority. 

We have always kept strict confidentiality of user data, and we continue to keep client confidentiality and security front and centre when improving our strong and secure systems. 

We believe in continuous improvement, and our recent documents and procedures updates reflect this effort. 

We've updated our Privacy Policy and our Terms and Conditions.  Here's a brief summary of the updates we've made:

  • More control over your information.  We've made it easier and more flexible for you to control the information you provide us.  Our new policies explain that you have control over your personal information and how it is collected, used, and shared.
  • More details on how we use your information.  We are always working to improve our service delivery, and the updates to our policies describe in more detail what information we collect and why we need it. 
  • More user-friendly language.  We've used clearer language, headings, and paragraphs which allow you to search important information more easily.   

The new privacy policy took effect on 25 May 2018.  If you have any questions or concerns about Sterling Transcription or our updated Privacy Policy and Terms and Conditions, please feel free to contact our Data Protection Officer at dataprotection@pacificsolutions.com.au

Why reCAPTCHA?

We use reCAPTCHA so we spend less time dealing with sneaky spam bots, and more time engaging with real people, like you! 

reCAPTCHA is just one of the many steps we take to protect the data and security of our clients.

reCAPTCHA is a free service from Google that helps protect websites from spam and abuse.  If you are having problems using reCAPTCHA it is recommended you update your browser to the latest version.